Privacy policy
Preamble
At Atelier AVA, we attach great importance to respecting your privacy and protecting your data. This is why we provide you with our data protection policy in order to be as clear as possible about how we collect, use and protect your personal data.
www.atelier-ava.ca is responsible for the processing of personal data mentioned in this policy.
Collection of personal data
Through our site and the contacts we may have with you, we may collect information related to your personal data. This is the case when you browse our site, you place an order on our site, you contact us regarding our products and services or you subscribe to our newsletter.
The personal data collected may thus include your name, your first name, your title, your email address, your postal address, your telephone number, your encrypted identifiers and passwords to identify you on our site and your encrypted information relating to your means. of payment.
We use this data to manage the customer account and invoicing, process orders and ensure follow-up, provide customer service, allow you to stay informed of our new products through our newsletter, set up competitions or other promotional operations.
We collect and process your personal data in accordance with current regulations.
Data retention
www.atelier-ava.ca does not retain personal data beyond the period necessary to achieve the purpose of the processing, while respecting the applicable legal and regulatory limits. User data is kept for the duration of the contract, and for an additional 3 years at its end, unless there are specific legal constraints.
Cookies
We also use cookies to improve your experience on our site. A cookie is a connection cookie in the form of a small text file, placed via your browser and stored on your computer when you visit a site.
A cookie does not identify you personally. It recognizes your browser and collects certain information relating to your browsing from this computer in order to provide you with a personalized service, such as storing the products you have added to your basket and allowing you to continue your order the next time you log in.
You can disable cookies in your browser settings - however this may affect your browsing experience on our site.
Right of access and rectification of personal data
You have the right to access, rectify, delete and limit your personal data. To exercise these rights, please contact us by email at the following address: info@atelier-ava.ca
Protection of personal data
www.atelier-ava.ca has implemented appropriate security measures to ensure the security of your personal data against loss, misuse, unauthorized access, disclosure or modification.
Upon receipt of your data, we apply strict security measures in order to endeavor to prevent any unauthorized access to access to the databases, this being strictly reserved for persons authorized to read it in the context of of their missions. We will not share your personal data with third parties except where it is necessary to process your order or we are legally required to do so.
Changes to the privacy policy
We reserve the right to modify this privacy policy at any time. Changes to this policy will be posted on our website. Please review this privacy policy regularly to be informed of any changes. The general conditions applicable to the user are those in force on the site www.atelier-ava.ca on the date the user places the order.
Contact
For any questions or specific requests regarding delivery, return and refund conditions, do not hesitate to contact us at the following email address: info@atelier-ava.ca
We will do our best to respond to you as quickly as possible.